---
title: What is an exception?
description: SmartBar identifies "bad data" as exceptions. These exceptions are hidden by default within the yield tracker though you can navigate to the settings and have them displayed. Exceptions are caused by
---

[Skip to content](https://support.beerboard.com/knowledge/what-is-an-exception#main-content)

English

Show submenu for translations

![](https://support.beerboard.com/hs-fs/hubfs/BeerBoard%20Logo-2.png?width=200&height=150&name=BeerBoard%20Logo-2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9)

[Contact us](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [BeerBoard Knowledge Base](https://support.beerboard.com/knowledge?hsLang=en)
2. [General FAQs](https://support.beerboard.com/knowledge/general-faqs?hsLang=en)
3. [SmartBar](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#smartbar)

# What is an exception?

SmartBar identifies "bad data" as exceptions. These exceptions are hidden by default within the yield tracker though you can navigate to the settings and have them displayed.

![](https://support.beerboard.com/hubfs/image-png-Jul-24-2023-02-27-05-9779-PM.png)

![](https://support.beerboard.com/hubfs/image-png-Aug-14-2023-06-48-01-0545-PM.png)

Exceptions are caused by after-hour pouring, post-close data, equipment issues, improper placement of equipment, etc. This is prevalent in weekly reporting. Compared to a daily report, the data shown does not fully capture the issue at hand. 

Below are variances that will flag as an exception within a report:

- +10% or greater
- 0%
- -40% or lower

***By default, the \*\*\* exception notification is for products that performed -5% or worse.** **If a company (not a location) chooses to change the variance that triggers this flag, they must [reach out to support.](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9)***

***![](https://support.beerboard.com/hubfs/image-png-Aug-14-2023-06-49-33-3028-PM.png)***

Reviewing these exceptions can help bring attention to an irregularity. The user can then conduct their due diligence to properly identify the issue. 

- [Bars and Restaurants](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#main-content)

    - [SmartBar](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartbar)
    - [Product Management](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#product-management)
    - [Yield Management](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#yield-management)
    - [BeerBoard TV](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beerboard-tv)
    - [SmartBar Mobile App](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartbar-mobile-app)
    - [BeerBoard P@Y](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beerboard-py)
    - [SmartMenus](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartmenus)
    - [SmartOrders](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartorders)
    - [Integrations Setup](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#integrations-setup)
    - [New SmartBar](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#new-smartbar)
    - [BevBox](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#bevbox)
    - [Beer Tour](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beer-tour)
- [General FAQs](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#main-content)

    - [SmartBar](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#smartbar)
    - [SmartOrders](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#smartorders)
- [Claim Your Brand](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#main-content)

    - [Distributors, Wholesalers, and Suppliers](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#distributors-wholesalers-and-suppliers)
    - [Claim Your Brand FAQs](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#claim-your-brand-faqs)
- [Suppliers, Distributors, and Wholesalers](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#main-content)

    - [SmartOrders](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#smartorders)
    - [Insights](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#insights)
    - [General FAQ](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#general-faq)
    - [BeerBoard P@Y](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#beerboard-py)

[![Chill listening crop-3](https://support.beerboard.com/hs-fs/hubfs/BeerBoard%20Logo-2.png?width=111&height=44&name=BeerBoard%20Logo-2.png "Chill listening crop-3")](https://www.beerboard.com/)

225 W Jefferson St, Syracuse, NY 13202

<https://www.facebook.com/beerboardtv/> <https://twitter.com/beerboard> <https://www.linkedin.com/company/beerboard/> <https://www.youtube.com/user/USBeverage>

Copyright © 2025, BeerBoard