Placing Orders using SmartOrders

Follow these steps to ensure your order is placed accurately and on-time

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Double-check the distributors contact information is accurate before placing an order. It is recommended to check your distributors contact info at least once a month or as distributor reps contact information changes, and update as soon as possible to ensure Placed Orders are sent to the appropriate parties.


Build Your Order

  • Default view in Orders To Approve is all available products
    • All bottle beer, liquor and wine products are populated from your Inventory 
    • All draft beer products are populated from Current & Upcoming Draft List in SmartBar
  • Filter distributor by clicking the Select Distributor drop down
  • Select the appropriate distributor from the drop down list to filter products available for the specified distributor

Orders can be placed for multiple distributors at the same time, without submitting separate orders for each distributor. Orders placed with multiple distributors in the same purchase order will be routed to the appropriate distributors once the order is placed in SmartOrders.

  • Filter products by clicking the Select Product Type dropdown
  • Select the product type to filter

  • Select the shelf (only applies if shelves have been set up)

A shelf does NOT have to be selected when looking at orders to approve. Only if you want to filter based on the products that are placed on those shelves
  • Adjust quantities to be ordered by using the (+) or (-) buttons.

SmartOrders will automatically calculate recommended quantities based on a historical pour volume, SmartPar, and orders placed. Orders with recommended quantities will always be shown at the top of the list. Recommended quantities can be adjusted as needed using the (+) or (-) buttons.

 


Ordering Liquor and Wine

When placing an order for Liquor or Wine products, there is a dropdown that allows you to select ordering by Bottle or by Case

This dropdown does not apply when ordering draft kegs or packaged beer

 

  • The selection for Bottle or Case will remain in place each time this product is ordered until a new selection is made
  • Default selection is Bottles

 

Confirm and Place Order

  • It is strongly recommended that orders be reviewed before placing
  • When you are satisfied with your selections, click Place Order
  • An order confirmation screen will pop up for final review of your complete order details
  • Adjustments can be made to Quantity and pricing fields from this window
    • For orders using varying distributors, each order will be grouped to the specific distributor.

    • You can also add a note to the distributor below the product list
  • Items can be removed by clicking the trash can on the right-hand side
  • Additional products can be added by clicking the Back button, then make adjustments in Orders To Approve
  • After final review and you are satisfied with your selections, click Place Order

Users with BO integration can mark a order to not be sent to the distributor, allowing for their back office system to be updated with the new products. Either option must be selected as the order will not be sent if both are unchecked. If "Send To Distributor including EDI orders" is unchecked on a Verified Distributor, the order will not be submitted. 

Note: If order placed does not meet set minimum order value, the Incomplete order can be viewed and modified under the Action Required tab. This tab will only be visible if incomplete orders are present and require attention.

  • Upon delivery, your order should be confirmed as received, and your inventory on-hand will automatically adjust

Orders that are open for more than 7 days will be automatically closed and inventory on-hand for items ordered are added automatically. Manual adjustments can be made to your inventory if needed.

 


 

Notifications

Once your order is placed, you will receive an email confirmation with your purchase order

 

Sample email: Purchase Order for 1 distributor

 

Sample email: Purchase Order for multiple distributors

Orders will automatically be placed under the Incomplete Orders column if:


  • Product(s) do not have a sales Rep's email 
  • Do not meet the order minimum value

The Action Required pop up can appear if both of these scenarios occur