---
title: How can I request training or a refresher of your retailer services?
description: For training questions and refreshers, you should take a look at the New User Training Overview article. Using the Training Checklist and the Self Help Tool will be very beneficial during your journey
---

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# How can I request training or a refresher of your retailer services?

For training questions and refreshers, you should take a look at the [New User Training Overview](https://support.beerboard.com/knowledge/new-user-training?hsLang=en) article. Using the Training Checklist and the Self Help Tool will be very beneficial during your journey with SmartBar and all its functions. 

**![](https://support.beerboard.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-Mar-21-2023-08-26-37-8800-PM-1.png?width=68&height=70&name=image-png-Mar-21-2023-08-26-37-8800-PM-1.png) Training Checklist** - handpicked training material separated into two major categories: basic & advanced. The material found here can be found within the Self Help Tool but has been placed together to help new users and those needing a refresher to get up to speed. 

**![self help button](https://support.beerboard.com/hs-fs/hubfs/Knowledge%20Base%20Import/self%20help%20button-1.png?width=102&height=38&name=self%20help%20button-1.png) Self Help Tool** - where all training material resides; videos, articles, and workflows. Used to help users become more self-sufficient and learn the SmartBar platform. A great tool to find information on a function or topic, thus providing support, answer a question, or simply being a refresher. 

 

Users can still send requests for training and refreshers to support@beerboard.com and a Bar Optimization Manager will provide available training times (over the next two-week period) but an effort must be shown within the Training Checklist and/or using the Self Help Tool. The Self Help Tool has a wealth of training material and could potentially give the information you are looking for. 

*All training is completed remotely on Microsoft Teams (Zoom links can be provided upon request) with screen sharing.*

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