---
title: How can I contact support?
description: When you are unable to find a solution within the Self Help tool or Knowledge Base, reach out to Support for help.
---

[Skip to content](https://support.beerboard.com/knowledge/how-can-i-contact-support#main-content)

English

Show submenu for translations

![](https://support.beerboard.com/hs-fs/hubfs/BeerBoard%20Logo-2.png?width=200&height=150&name=BeerBoard%20Logo-2.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9)

[Contact us](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [BeerBoard Knowledge Base](https://support.beerboard.com/knowledge?hsLang=en)
2. [General FAQs](https://support.beerboard.com/knowledge/general-faqs?hsLang=en)

# How can I contact support?

## When you are unable to find a solution within the Self Help tool or Knowledge Base, reach out to Support for help.

Utilize the Contact Support form [here,](https://share.hsforms.com/1b6jKgzmvTI-oms75xoTasw3vlv9) after signing into SmartBar at the top, or from the [BeerBoard website](https://www.beerboard.com/contact/). 

<iframe data-hsv-src="https://play.hubspotvideo.com/v/6513525/id/130797530483" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="130797530483" data-hsv-style="" data-hsv-width="688" data-hsv-height="409" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

#### Contact Support Form via SmartBar website

- Click ![](https://support.beerboard.com/hubfs/image-png-Aug-17-2023-09-18-25-5564-PM.png)
- Another tab with the support form will pop up
- With the information you have, fill out the form by choosing the appropriate drop down options that correlate to the issue or question. 
- Once done, click submit

![support form](https://support.beerboard.com/hs-fs/hubfs/Training%20Department/Training%20Videos/Gifs/support%20form.gif?width=688&height=409&name=support%20form.gif)

 

- [Bars and Restaurants](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#main-content)

    - [SmartBar](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartbar)
    - [Product Management](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#product-management)
    - [Yield Management](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#yield-management)
    - [BeerBoard TV](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beerboard-tv)
    - [SmartBar Mobile App](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartbar-mobile-app)
    - [BeerBoard P@Y](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beerboard-py)
    - [SmartMenus](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartmenus)
    - [SmartOrders](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#smartorders)
    - [Integrations Setup](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#integrations-setup)
    - [New SmartBar](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#new-smartbar)
    - [BevBox](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#bevbox)
    - [Beer Tour](https://support.beerboard.com/knowledge/bars-and-restaurants?hsLang=en#beer-tour)
- [General FAQs](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#main-content)

    - [SmartBar](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#smartbar)
    - [SmartOrders](https://support.beerboard.com/knowledge/general-faqs?hsLang=en#smartorders)
- [Claim Your Brand](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#main-content)

    - [Distributors, Wholesalers, and Suppliers](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#distributors-wholesalers-and-suppliers)
    - [Claim Your Brand FAQs](https://support.beerboard.com/knowledge/claim-your-brand?hsLang=en#claim-your-brand-faqs)
- [Suppliers, Distributors, and Wholesalers](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#main-content)

    - [SmartOrders](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#smartorders)
    - [Insights](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#insights)
    - [General FAQ](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#general-faq)
    - [BeerBoard P@Y](https://support.beerboard.com/knowledge/suppliers-distributors-and-wholesalers?hsLang=en#beerboard-py)

[![Chill listening crop-3](https://support.beerboard.com/hs-fs/hubfs/BeerBoard%20Logo-2.png?width=111&height=44&name=BeerBoard%20Logo-2.png "Chill listening crop-3")](https://www.beerboard.com/)

225 W Jefferson St, Syracuse, NY 13202

<https://www.facebook.com/beerboardtv/> <https://twitter.com/beerboard> <https://www.linkedin.com/company/beerboard/> <https://www.youtube.com/user/USBeverage>

Copyright © 2025, BeerBoard

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://6513525.fs1.hubspotusercontent-na1.net/hubfs/6513525/Submit%20Support%20Ticket%20(form).mp4",
  "dateModified" : "2023-08-18T17:21:45.224Z",
  "duration" : "PT28S",
  "height" : 1140,
  "name" : "Submit Support Ticket (form)",
  "thumbnailUrl" : "https://6513525.fs1.hubspotusercontent-na1.net/hubfs/6513525/Submit%20Support%20Ticket%20(form).mp4/medium.jpg",
  "uploadDate" : "2023-08-18T17:21:37.508Z",
  "width" : 1920
}
```