Alerts Tab
Utilize the Alerts feature to set up alerts on a variety of metrics and varying delivery methods. These are customizable to each user.
Jump To:
SMS- April 2025 Update: Provides users ability to set Min/Max cooler temp for alerts.
Navigate to the Alerts Tab at the top of SmartBar. On the Alerts page, ensure the correct filters are selected.
Note: Not all users will have the ability to select from multiple locations and/or user list so proceed accordingly.
With the chosen filters, subscribe to the desired alerts.
The available alerts are:
Email Reports
Subscribing to daily or weekly (received on Mondays) reports will provide information on Poured, Sold and Variance level data. These reports will be emailed based on the report type selected.
1. Click the location tab
2. Select report type (Daily Summary, Daily by Shift & Weekly Summary) and Time (recommend 11 am or later)
3. Click Add
*It is recommended to set up both the daily and weekly report to gain a better grasp on overall yield*
Pour data is generated from volume measured by the flowmeters and reports in real time.
Sold Data is generated based on POS activity and is not reported in real time. Data populates after the close of business.
Always refer to the SmartBar Platform or Mobile App as the source of truth. If the SOLD data is delayed or interrupted, some information on the reports may appear inaccurate
Status Alerts
These emailed reports will let you know if any of your SmartBar-connected feeds or devices appear to be offline.
Users can set a Status Alert by selecting the desired alert type from the dropdown then clicking Add at the bottom. In the Subscription tab, choose the time the alert should trigger or Unsubscribe if needed.
Available reports include:
SMS Alerts
These alerts will be sent via text message to the phone number that is assigned in the user profile. If you need to change this, submit a support ticket providing the user name and the new number.
Temperature alert SMS is sent to subscribed users when the temperature of the cooler goes above or below the designated minimum and/or maximum, after 20 minutes.
Message Sample:
🚨 Cooler Temp Alert 🚨
We've detected a temperature change in your [Cooler Name]. Current temp is [XX°F], outside the expected range. Please check your cooler to avoid product spoilage.– BeerBoard Support
***This is an automated message. Please do not reply.***
BEST PRACTICE- Review this report for high variances and ask questions. Best Practice would be to share this information with the bar staff.